Privacy Policy

Your Privacy Matters to Us – HomzyNow.com

At HomzyNow.com, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or contact us.

We comply fully with the UK General Data Protection Regulation (UK GDPR) and all relevant data protection laws.

 

1. Who We Are

This website is operated by:

Remar UK LTD

• Registered in England & Wales
• Company Number: 02861819
• VAT Number: GB 781936294
• Registered Office: 845 High Road, London, E11 1HH, United Kingdom
• Email: info@homzynow.com
• WhatsApp / Phone: +44 7917 58507

We are the Data Controller for the purposes of UK data protection law.

 

2. What Personal Data We Collect

When you use our website or contact us, we may collect the following types of personal information:

• Contact details: Name, email address, phone number
• Order details: Delivery address, billing address, payment method (via secure third-party payment processors)
• Account information: Login details if you create an account
• Browsing data: IP address, browser type, device information, pages visited
• Communication: Messages sent via email, WhatsApp, or contact forms

We do not store your full payment card details. Payments are processed securely by trusted third-party providers.

 

3. How We Use Your Personal Data

We use your personal data to:

• Process and deliver your orders
• Manage your account and provide customer support
• Respond to your enquiries
• Send you updates about your orders and our services
• Improve our website and personalise your shopping experience
• Comply with legal obligations and prevent fraud

We will only contact you for marketing purposes (e.g. special offers, new products) if you have given your consent. You can unsubscribe at any time.

 

4. Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases:

• Contractual necessity – to fulfil your order
• Legitimate interests – to improve our services and communicate with you
• Legal obligation – to comply with laws (e.g. tax records)
• Consent – for optional marketing or cookies (where required)

 

5. Sharing Your Data

We never sell your personal data. We may share your information with:

• Payment processors (e.g. Stripe, PayPal)
• Delivery partners and couriers (to deliver your order)
• IT service providers and website hosting partners
• Government authorities, if legally required

All third-party providers are required to comply with UK data protection laws.

 

6. International Transfers

Your data may be processed outside the UK (e.g. cloud hosting), but only in countries that ensure an adequate level of protection under UK law or with appropriate safeguards in place (e.g. Standard Contractual Clauses).

 

7. How Long We Keep Your Data

We only keep your personal data for as long as necessary:

• For order and customer service purposes: typically up to 6 years, in line with tax regulations
• For marketing: until you withdraw your consent or unsubscribe
• For account users: until you request deletion

We securely delete or anonymise data once it is no longer needed.

 

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Data portability (in certain cases)
• Withdraw consent at any time (for marketing or cookies)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, contact us at info@homzynow.com.

 

9. How We Protect Your Data

We use strong technical and organisational security measures to protect your data, including:

• SSL encryption
• Secure servers and firewalls
• Limited access to authorised personnel only
• Regular monitoring and updates

 

10. Cookies and Tracking

We use cookies to enhance your browsing experience, analyse traffic, and show you relevant ads. You can manage your cookie preferences through our Cookie Policy.

 

11. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect data from anyone under this age.

 

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “last updated” date.

Last updated: 17 July 2025

 

Questions?

If you have any questions or concerns about how we use your data, contact us:

• Email: info@homzynow.com
• Phone / WhatsApp: +44 7917 58507

We are happy to help.